Lunch & Learn: Experience the Best AI Work Platform in Action

Register now: make AI part of 9 out of 10 workflows

Save your seat for the “AI Work Platform in Action” Lunch & Learn now → Secure your spot

Most teams today have one or two AI experiments running on the side; this event is about making AI a standard component in almost every workflow. By the end of the session, you’ll know how to:

• Attach AI to at least 9 out of 10 new projects, campaigns, or support processes.

• Build AI workflows in monday.com without custom code.

• Turn Work Management, CRM, and Service into connected, AI-powered engines on a single platform.

Event details and how to join

• Venue: WeWork Office, 21 Collyer Quay (Look up)
• Date and time: March 9th 2026, 11:30am to 13:30pm SGT
• Format: Lunch & Learn
• Register here → Secure your spot
• Focus: Live demos, Q&A, and practical AI use cases for Work Management, CRM, and Service

You can join from anywhere, and you don’t need to be a monday.com expert, beginners and power users will both see new ways to use AI in their day-to-day work.

Who should attend this AI work platform Lunch & Learn?

This event is ideal for:

• Operations, PMO, and transformation leaders exploring AI for execution at scale.

• Sales, RevOps, and marketing leaders evaluating AI CRM and revenue automation.

• CX, support, and IT leaders looking at AI service management and enterprise service management.

• Platform owners and admins responsible for choosing and governing work tools.

If your 2026 plan includes “do more with AI” but you still need concrete workflows and examples, this session is built for you.

Whether you lead operations, sales, marketing, service, or IT, this session will show how to attach AI to almost every new workflow so 9 out of 10 initiatives ship with AI built in from day one.

Why monday.com is now an AI-first work platform

monday.com has evolved from a flexible work OS into an AI-first execution platform that embeds AI across projects, pipelines, and support operations. Instead of adding isolated AI tools, monday.com brings AI directly into boards, dashboards, and workflows to help teams:

• Automate repetitive updates, handoffs, and notifications with AI-powered workflows.

• Surface real-time insights on project health, deals, and ticket trends without manual reporting.

• Generate content, summaries, and next-best actions in the context of live data.

This Lunch & Learn will show how that AI layer works across three key products: Work Management, CRM, and Service.

What you’ll learn in this Lunch & Learn

The event is designed as a practical, demo-led session so attendees can see AI applied to real-world workflows, not just slides.

You’ll walk away with:

• A clear view of how an AI work platform fits into your 2026 digital and AI roadmap.

• Specific examples of AI-powered Work Management, AI CRM, and AI service management in monday.com.

• Plug-and-play ideas to hit a 90% AI attach rate across new projects, campaigns, and support processes.

We’ll keep the format light and interactive so you can ask questions about your own use cases while you eat.

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AI service management: Smarter, scalable support

AI service management helps support and internal service teams handle more requests without sacrificing quality. During the Service segment, we’ll show how monday Service:

• Auto-classifies and routes tickets to the right queues and agents using AI.

• Generates suggested replies and knowledge-base content to accelerate resolution.

• Delivers AI-driven analytics on trends, backlogs, and SLAs to guide capacity and process changes.

If you run IT, HR, facilities, or customer support, this is where you’ll see how an AI work platform can unify service delivery across teams.

AI-powered Work Management: Projects that run themselves

AI work management is about more than automations—it’s about letting AI help plan, prioritize, and protect delivery across all your projects. In the Work Management segment of the Lunch & Learn, you’ll see how monday Work Management:

• Uses AI to suggest project structures, flag risks, and streamline status updates.

• Automates task assignments, follow-ups, and cross-team handoffs so work keeps moving, even when people are busy.

• Provides AI-augmented dashboards so leaders can spot blockers before they turn into missed deadlines.

You’ll leave with templates and patterns you can adapt to your own project portfolios and PMO.

AI CRM: Revenue teams powered by intelligent workflows

An AI CRM is now essential for teams that want to move faster without burning out reps. In the CRM portion, you’ll see how monday CRM leverages AI to:

• Summarize account and deal history so reps can ramp into any conversation in seconds.

• Recommend next-best actions based on deal stage, activity, and engagement signals.

• Automate routine outreach, follow-ups, and internal alerts while keeping everything connected to revenue.

We’ll also touch on how AI-powered campaigns and workflows reduce the gap between marketing and sales, so both teams work from one source of truth.

Save your seat for the “AI Work Platform in Action” Lunch & Learn now → Secure your spot

We’ll show you how to make AI a standard part of your workflows so almost every new project, deal, or service process you launch in 2026 has AI built in from day one.

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